Privacy Policy for Al Ihsan Charity Association Websiteand the mobile app.

Al Ihsan Charity Association ("Al Ihsan", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect information gathered from visitors to our website and app. It applies solely to online activities on the website and the mobile app.

Information Collection

Al Ihsan Charity Association collects anonymous data to enhance website performance and improve user experience. This data, which does not personally identify users, may include the type of browser and the duration of visits. Users may voluntarily provide personally identifiable information, such as name, address, telephone number, and email address, when registering for services, submitting feedback, or making payments through the website or app. Additionally, the mobile app may collect location data to provide location-based services such as finding nearby donation boxes. We do not store location data and only use it temporarily for this specific purpose. This collection happens only with explicit user consent, and the location data is used to enhance services and provide personalized recommendations based on the user’s geographic area.

Use and Disclosure of Information

We do not sell, trade, or rent personally identifiable information to third parties. The information collected is used to process orders, provide updates, notify users of offers, and for statistical purposes to improve our services. Personal data, such as delivery information, may be shared with third-party service providers for order processing and statistical analysis but only as necessary to provide these services. For Location Data: We collect and use location data to provide personalized services and better user experiences based on location. For instance, location data is used to help users find donation boxes. We do not store location data and only use it during the active session. You can opt-out of sharing location data anytime by changing your device's settings or disabling location permissions in the app. Third-Party Integrations: If our app integrates third-party services (e.g., Facebook, Google), these services may access data following their privacy policies. We ensure user data is managed in compliance with platform regulations and give users control over which data they share.

Financial Information Security

We do not store, sell, share, or lease credit/debit card details or other sensitive financial information to third parties. All financial transactions are handled securely, and we comply with industry-standard encryption methods to ensure data protection.

Cookies

Cookies are small data files cached in your browser, which we may use to identify past website visits or authenticate user identities. We do not collect personal information through cookies, but users have the option to disable cookies in their browser settings.

Security Measures

Al Ihsan Charity Association employs appropriate hardware and software methodologies to ensure data privacy and security. However, while we take steps to safeguard information, we cannot guarantee the security of data disclosed online.

GDPR Compliance

In accordance with the General Data Protection Regulation (GDPR), users located in the European Union (EU) have specific rights regarding their personal data. These include the right to access, rectify, or delete any personal information we hold about you. If you wish to exercise these rights, please contact us directly. We ensure that all personal data is processed lawfully, fairly, and transparently in line with GDPR requirements.

Data Deletion and Account Removal

Users have the right to request the deletion of their account and all associated personal data. If you wish to delete your account, you can do so by contacting us at [info@alihsan.ae]. Upon receiving your request, we will take all reasonable steps to delete your data from our systems, except where we are legally required to retain it. Requests for data deletion will be processed within a reasonable time frame in compliance with applicable laws.

Compliance with Platform Regulations

Apple App Store & Google Play: The mobile app complies with Apple's App Store guidelines, including App Tracking Transparency (ATT) requirements for explicit user consent when collecting and using location data or tracking users across apps. For Google Play, we comply with Data Safety regulations, ensuring full transparency about data usage and sharing, especially concerning location, payment, and tracking data. Facebook: If our app integrates with Facebook services, it complies with Facebook's platform requirements for data collection, sharing, and consent mechanisms.

Modifications to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our services. All modifications will take effect once posted on the website, and users are encouraged to review this policy regularly.

Opt-Out Rights

Users may opt out of receiving future communications from us by following the opt-out instructions provided in any email or by contacting us directly. To stop sharing location data, users can adjust the app's settings or their device's location preferences.